Guest feedback and review management software for chain hotels:

Whether you have two locations or 200, manage all your feedback from one platform

Imagine getting a clear picture of guest satisfaction in just a few minutes a day

The one-stop shop for guest reviews and feedback—with tools to help you get 30% more reviews, reply to them directly, and easily analyze guest sentiment across all your properties

No pressure, no sales pitch—just a valuable

conversation about your needs

Mellow Mood Hotels collected over 15,000 guest reviews with Customer Alliance

Here’s what else they achieved in 2024: 

Trusted by 2,500+ hoteliers across Europe

No pressure, no sales pitch—just a valuable

conversation about your needs

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