Hotel guest satisfaction surveys: A complete guide for 2025
At Customer Alliance, we’ve helped thousands of hotels collect and analyse guest feedback. One thing is clear: properties that effectively […]
Surveys
Articles
Reputation Management, Review Management
9 best online reputation management tools in 2025
Many businesses turn to online reputation management tools when struggling with these critical challenges: The right online reputation management tool
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AI review response generator: get high-quality replies at scale
Do you get overwhelmed trying to respond to reviews? Do you wish there was an easier way to manage them
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How to increase Airbnb bookings (10 top hosts share their secrets)
At the time of writing, there are more than 7.7 million active listings on Airbnb. That’s more than the number
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Looking for a ReviewPro alternative?
Customer Alliance is the best ReviewPro alternative for hoteliers who want a dedicated review and feedback management platform that integrates
Review Management
Managing online reviews: a step-by-step guide [+ free template]
Review management has the power to increase your online visibility, set you apart from the competition, and attract more customers. But
Review Management
[Calculator] How a one-point increase in your TripAdvisor rating boosts hotel revenue
With close to 150 million visitors every month, TripAdvisor is one of the world’s biggest travel websites. But despite a
Review Management
Online review survey 2024 [statistics every marketer should know]
Your customers are talking. Are you listening? In our survey of 750 people across Germany, Austria, Switzerland, France, and Italy,
Review Management
Does responding to reviews help SEO?
Picture settling into your office chair on a Monday morning, your cup of coffee steaming beside your computer. You start
Reputation Management, Review Management
How to remove fake Google reviews (and what to do when you can’t)
It’s a Monday morning, and you settle into your chair, cup of coffee in hand, ready to check your latest
