How customer reviews will drive rankings in Google’s Search Generative Experience
“We know that people want to hear other people’s experiences to help them make decisions.” That’s what Google say about […]
Review Management
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What are the benefits of review management software?
As a manager, you juggle a myriad of tasks every day, from organising your staff to overseeing operations. You know
Review Management
Everything you need to know about review gating (why transparency always triumphs)
Brilliant business strategy or dubious practice? In this article, we’re pulling back the curtain on review gating. We’ll explore what
Review Management
8 best review management software for hotels in 2024
Countless hoteliers who turn to review management software struggle with the challenges of: There are several review management software out
Review Management
How do I choose a review management software? A comprehensive guide
Are you overwhelmed by the sheer volume of online reviews and struggling to make sense of them all? Do you
Customer feedback management
What types of customer feedback are there? Unlock your business potential with these 11 methods
Customer feedback is the cornerstone of any successful business. It helps you drive important decisions, build relationships and keep up
Customer feedback management, Surveys
The power of listening: 5 survey questions used by the world’s best hoteliers
In the competitive hospitality world, simply measuring guest satisfaction is no longer enough to stay ahead of the game. To
Review Management
How to get more 5-star reviews: the secret sauce for mid-sized businesses
Are you a marketing manager struggling to boost your business’s online reputation? Are you constantly searching for ways to attract
Customer Alliance Guides
Discover the power of AI Reply Assistant with this comprehensive guide
Do you get overwhelmed replying to your reviews? Do you wish there was an easier way to manage them so
Customer Satisfaction, Feedback Economy, Reputation Management, Review Management
20 Google review response examples to steal (for good, bad, and average reviews)
If you’re a business owner or marketing manager, you know that online reviews can make or break your reputation. And
