Contactless Era for Hotels: Why You Should Offer a Self Check-in
A digital check-in as new standard in times of COVID-19 Offering guests a self-check-in service will presumably become an integral […]
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Hospitality News
EU grants for small businesses—Hotels can digitalise now
More companies are realizing that digital technologies are a determining factor for their own competitiveness and future viability. The hospitality
Restaurant Review Management
Customer Data & Restaurants: Collect Digitally and Increase Engagement
Dear Restaurant Owners, we’re thrilled to see your businesses reopening. (If we’re honest, we’re also tired of doing so many
Hotels, want to be starstruck? Digitalise to increase your hotel star rating
Fulfil the 2020-2025 European Hotelstars Union digitalisation criteria The hotel star rating is one of the first things guests research
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Returning to The Office: 7 Thoughts to Create a Safe and Healthy Workplace after COVID-19
When walking out of our office building two months ago, we hardly thought of all the efforts to plan our
Customer Alliance City Report 2020 – Understanding the COVID-19 Pandemic Based on a Global Analysis of Hotel Reviews
Without doubt, the current coronavirus crisis is affecting the global economy tremendously. To look at the development of the pandemic
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Top Tools for Online Team Collaboration – How We Switched to Remote Working Within 4 Hours
Workers around the globe are moving from open-plan offices to their private home offices to protect themselves and others from
How to Uncover the Real Email Address of Expedia Guests
Expedia, the online travel agency offering hotels, flights, package tours, rental cars or event tickets, is one of the top
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Cross-selling in hotels: how to boost revenue and enhance the guest experience
Updated in April 2023 If you’re in the hotel industry, you know that cross-selling can be a powerful tool for
Are you a customer journey hotel? Invest in customer experience
One of the main challenges faced by the hotel industry in recent years can be summed up in one question:
