Surveys
Hotel guest satisfaction surveys: A complete guide for 2025

At Customer Alliance, we’ve helped thousands of hotels collect and analyse guest feedback. One thing is clear: properties that effectively […]

December 16, 2024
Reputation Management, Review Management
9 best online reputation management tools in 2025

Many businesses turn to online reputation management tools when struggling with these critical challenges: The right online reputation management tool […]

December 2, 2024
How Hotel Chains Can Improve Their Operations with Guest Feedback
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Hospitality News
Respond to Booking.com Reviews From the Customer Alliance Dashboard
July 4, 2019
How to Turn Your Hotel’s Restaurant and Spa into a Source of Revenue and Visibility
May 24, 2019
Hospitality News
Check in check out: Focus on these for your guest experience
May 7, 2019
Reviews Drive Visibility Drives Revenue
April 25, 2019
Hospitality News
Collect Real Email Addresses from Booking.com Guests
April 3, 2019
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