Surveys
Hotel guest satisfaction surveys: A complete guide for 2025

At Customer Alliance, we’ve helped thousands of hotels collect and analyse guest feedback. One thing is clear: properties that effectively […]

December 16, 2024
Reputation Management, Review Management
9 best online reputation management tools in 2025

Many businesses turn to online reputation management tools when struggling with these critical challenges: The right online reputation management tool […]

December 2, 2024
How to use Instagram to improve your guest experience
March 25, 2019
How Can A Guest Experience Strengthen The Loyalty of Your Hotel Guests?
January 17, 2019
Hospitality News
Facebook Recommendations and Commenting Now Supported
December 17, 2018
Pssst! Keep it to yourself! How your business benefits from private feedback
November 13, 2018
5 ways to use the new questionnaire that you haven’t thought of yet!
November 13, 2018
What Can Hoteliers Learn From Airbnb About an 11-Star Experience?
July 24, 2018
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