Can inviting my guests to leave reviews damage my online reputation?
Guest reviews can be a great thing, but they can also be a slightly scary prospect. The only certainty is […]
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May 2, 2018
Reputation Management
How trustworthy are Customer Alliance reviews?
The question of whether guest reviews can be trusted is one which has become increasingly important in recent times. At […]
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April 27, 2018
Can I delete online reviews?
The significance of reviews for the hotel and gastronomy industries has increased substantially over the last few years. According to […]
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April 26, 2018
How to get fake reviews removed from TripAdvisor
As a business owner, it’s likely that you will occasionally receive feedback from a guest which is not be as […]
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April 25, 2018
How to take advantage of your online reputation to optimise your ADR
ADR: an essential performance indicator for your hotel As we’ve seen in previous articles, the financial health of your establishment […]
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April 23, 2018
Ecotourism holidays: How to attract environmentally conscious travelers
Travelling has never been easier or cheaper – thanks to open borders, long-distance buses and budget airlines. At the same […]
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April 12, 2018
